Post-visit trigger design
Send a review request while the experience is still fresh. Timing usually matters more than wording.
Quality routing logic
Positive sentiment should be routed to public review channels. Negative sentiment should trigger internal recovery workflow first.
Template and channel strategy
Use concise prompts and one clear action. Avoid long messages that dilute response intent.
Reputation protection workflow
If feedback indicates dissatisfaction, assign internal callback task and resolve before requesting public review.
Metrics that matter
Track request-to-review conversion, positive review share, and recovery close rate.
FAQ
How soon after visit should we ask for review?+
Should every client get a public review link?+
Can review automation increase local SEO?+
Related services
Beauty automation guide
Full guide to beauty salon automation
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